Aston & Fincher Ltd Professional Hair & Beauty Supplies

Assistance for New Customers

Placing Your First Order

If you are not an Aston & Fincher customer already you will need to create an account with us first.
If you are already a customer just login to the shopping pages using your Web Customer Number and your Password when prompted. These details are sent to you via email when your account is activated.

Adding Items to Your Shopping Cart

If you want to order an item, click the "Add to basket " button on the right hand side of the products pages. Use the browser's "back" button to return to the previous page or the "Continue shopping" button to return to the last page you viewed. Keep browsing until your shopping basket contains all of the items you want to order. You can access the contents of your Shopping Basket at any time by clicking the "View Basket" link at the top right of the right hand column of every page.

Cookies

This site uses cookies to track your order. If you have your browser set to block all cookies, you can enable them by going to Tools > Internet Options > Privacy and setting the slider to 'Medium'.

Proceed to Checkout

Take a moment to review all of the items you've placed in your Shopping Basket. If you decide that you don't want to purchase a particular item, click the "remove" tick box next to the product description and then click the "recalculate" button. The item will then be removed from the Shopping Basket and the total amended to take account of the new contents. When you're ready to place an order for everything in the "Shopping Basket", click the "Proceed to checkout" button. You will be taken to the first page of the order form.

Review and Submit Your Order

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the "Order now" button to submit your order. Once you place your order, we will send you a confirmation email message. We will send you another email message at the time of shipment.

Tracking Your Order

If you would like to review an order you placed or update your profile, click the "My Account" button, at the top of the page and go to " Review Previous Orders "

Wondering when your order will arrive? Need to change something about an order you've placed?
You can review and revise your order so that it's just the way you want it by telephoning on 0121 331 2000 or emailing us at orders@astonandfincher.co.uk

If you are unable to find the information you need and want to contact our customer service department, telephone on 0121 331 2000. We'll be happy to assist you.

Aston & Fincher is a Limited company registered in England and Wales whose registered office is at: Aston & Fincher Ltd. Unit 2 Pavilion Drive, Birmingham B6 7BB . Reg. No. 970902

If you have any queries please contact Customer Services at: info@astonandfincher.co.uk or by telephone on 0121 331 2000.