Click + Collect
Please note: online orders are picked, packed and despatched from our Head Office. Click + Collect online orders are not picked from your local store.
Free Click + Collect applies to baskets with a value of £25+ ex VAT. It excludes furniture or exceptional items; we will contact you in these cases.
How to Order
- Add items to your basket
- View your basket
- Proceed to the checkout (either by logging in or by signing up)
- Select the 'Click + Collect from Your local Aston & Fincher Store' option. Please note that if items in your basket are not eligible for the Click and Collect Service you will not be offered this as a delivery option)
- Select the required store location from the drop down list
- Click on next
- If applicable enter your promotional code
- Proceed to payment
Following payment you will receive an on screen payment confirmation message followed by an email order acknowledgement. Your goods will be available for collection 7 working days after placing your order. When you collect from store, please present either a printed or mobile version of this document.
Orders must be collected within 7 working days of receiving your order confirmation email. After 7 working days uncollected orders will be returned to our warehouse and a refund will be applied to your method of payment. Please note: orders placed the day before a Bank Holiday will be available 5 working days from the date of your order.
- Order Monday collect Thursday
- Order Tuesday collect Friday
- Order Wednesday collect Monday of the following week
- Order Thursday collect Tuesday of the following week
- Order Friday collect Wednesday of the following week
- Order Saturday/Sunday collect Thursday of the following week
Orders placed the day before a Bank Holiday will be available 5 workings days from the date of your order.
Aston & Fincher stores offer a collection service only. If you wish to return an item or an item is faulty our standard Terms and Conditions apply.
If you require further assistance or have any questions regarding Click + Collect, please call Customer Support on 0345 201 0825.
For orders placed during VAT Free promotions, please see Terms and Conditions.