Copy of Frequently Asked Questions

We know that online shopping should be easy, but here are a few hints and tips to make setting up an account as straightforward as possible. The common troubleshooting issues are also picked out below. 

Account & Registration

How do I set up an online account?

To register, click on the ‘account’ symbol and then ‘register’ and fill out the registration form, including your public liability insurance/qualifications.

I have an account in my local store, but I cannot login online?

Our in-store accounts do not link with our online accounts; to create an online account, you can fill out the registration form and use your in-store account number.

Frequently asked question

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